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Tailor-made CX strategies for sustainable and measurable results

ABOUT US

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We shouldn't have to talk the day after tomorrow.

Our promise is to provide you with the framework, tools and skills necessary so that you can fully adopt our strategic recommendations.

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Our Services

Strategy & Design

We believe in the value of collaboration with our clients, in order to develop tailored customer experience strategies that will generate measurable and sustainable results for your business.

Business Team At Work

Customer Experience (CX) Strategy

We support you in developing your organization (digital, marketing, service, retail, etc.) by focusing on initiatives that make a real difference: those that attract, retain, and generate revenue.

Business Team At Work

User experience (UX) strategy

We help you build a clear roadmap that maximizes customer and business value, by getting straight to the point: the right actions, at the right time.

Business Team At Work

Strategic Planning

We integrate customer experience into your marketing strategies for maximum consistency, from the first click to loyalty.

Business Team At Work

Service Design

We design or optimize your services with an approach focused on users, operational realities, and collaboration. The result: clear, efficient, and engaging journeys—for your customers and your teams.

Business Team At Work

User Experience Design (UX)

We design intuitive, powerful, and beautiful interfaces (yes, you can have all three). Our approach combines research, co-design, and iteration to transform your digital products into useful and engaging experiences.

See our services

Our projects

Concrete impacts

Each project is an opportunity to transform a vision into concrete experience. This page highlights a few projects representative of our approach: collaborations where strategy, creativity, and rigor come together to generate tangible results.

Grounding in reality to plan for the future

Maison Russet

Grounding in reality to plan for the future

Inform an e-commerce redesign

Orage

Inform an e-commerce redesign

Translate research into the strategy of an artificial intelligence product

Mila - Institut d'intelligence artificielle du Québec

Translate research into the strategy of an artificial intelligence product

Optimize the personalized beauty customization experience

Omy Laboratoire

Optimize the personalized beauty customization experience

See our projects

OUR clients

Already more than 15+ companies since 2023

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“Working with the team at après-demain studio was both a structuring and inspiring experience. Their human approach, their attentiveness, and their ability to quickly understand our business reality allowed us to identify the true priorities and clarify the key issues moving forward.”

Sophie BraSiola, Director of Marketing and Business Growth Planning, Maison Russet

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"This event was a particularly beneficial experience for our team, and we want to thank you again! This workshop offered us a valuable opportunity to step back as a team and validate our current approach. [...] The dynamic workshop format works really well. Time flew by without us even noticing, which shows how well-prepared you all were. Well done!"

CAROLINE LAROCHE, Director of Customer Experience Design, National Bank of Canada

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“Après-demain studio was a major asset in our thinking about our new operating model. Their support in planning and facilitating strategic workshops allowed us to bring together experts from different fields to collaborate towards a common goal. Their clear and concrete recommendations guided us throughout the process, transforming our ideas into tangible actions.”

SIMON CAZELAIS, VP Global Brand Strategy and Innovation, BRP

INTRODUCTION TO CX

Collaborative workshops

Deux options d'ateliers gratuits, un même objectif : faire de l’humain le moteur de vos décisions.

EntreCX

Two companies.
A workshop. Exchanges that transform.

A confidential space to share your CX practices, challenges and successes with your peers.

IniCX

A company.
A workshop.
Putting people at the heart of their decisions.

The goal is to introduce your organization to customer experience (CX) but also to give you the guidance and tools to start putting everything into practice.

Let's not wait until the day after tomorrow to talk.

Our team is ready to answer your questions and provide expert advice. Don't wait, let's start building your brand's future today.

Start a project

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