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TRAINING WORKSHOP
iniCX
We talk a lot about customer experience… but when you don't have a dedicated team, a formal process, or the time to delve into it thoroughly, how do you do it? This introductory CX workshop aims to clarify what CX really is, review your current practices, identify your initial action plans, and leave with simple ideas to test tomorrow morning.
THE WORKSHOP
Who is this for?
This CX introductory workshop is aimed at all companies that want to put the customer at the heart of their decisions, one step at a time.
Duration
3 hours
Location
To your offices
Cost
It's free!
How does it work?
We organize a half-day collaborative workshop and training session to introduce you to CX practices and equip you to integrate them, at your own pace, into your company reality.
And then what?
You will leave the workshop with new knowledge, ideas and concrete tools that you can quickly implement to put the customer at the center of your decisions.
